FAQ

  • What is laser engraving and how will it look?

    Laser engraving is a process in which we burn an image or text into one of our products using the latest high-tech engraving equipment. All images and text will have a desert-tan color.

  • What is the difference between laser engraving and embroidery?

    • Embroidery is stitching with needle and thread.  It is most often seen on baseball caps, dress shirts, and golf shirts. Embroidery is available in a wide variety of thread colors.
    • Laser engraving involves precision burning of the leather, and results in a dark brown to black color.  If a black leather is laser engraved, the result will be black on black.
    • Both embroidery and laser engraving look incredible, however laser engraving will produce a sharper image.
  • Can I get laser engraving in any color?

    Laser engraving is only available in a dark brown to black color due to the burning process of the laser.

  • How long will my custom order take to deliver to me?

    We pride ourselves on our custom-products and do everything we can to ship quickly. Please allow up to 4 week to receive any custom items.

  • What is the difference between duraleather and real leather?

    Both are equally durable and quite similar, so it depends on your preference. However, if you are looking at laser engraving text or images on our products, the engraving will turn out better on our Duraleather.

  • How much is international shipping?

    The standard rate for international shipping is $14.99 USD.

  • How long does shipping take?

    Typically, domestic orders deliver within 3 business days of ordering, and international orders take from 7-10 days.

  • When do stock orders ship?

    Stock orders ship either same business day or next business day.

  • Can I return custom orders?

    We hand-make all custom orders. Please double-check to make sure your custom order is correct, as we do not accept returns on any custom orders.

CONTACT US

We would love to hear from you! As a growing company, we value your input. Whether you are an existing customer with a question, a prospective new customer, or friend, feel free to drop us a line or give us a call. We look forward to working with you. 

Phone: 888-550-3025

I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.